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Common Questions
Frequently Asked Questions
How do I connect QuickBooks?
Go to Settings > Integrations > QuickBooks and click Connect. You'll be redirected to Intuit to authorize access. Once connected, your customers, invoices, and payment data will begin syncing automatically.
How do I add team members?
Navigate to Settings > Team and invite users by entering their email address. They'll receive an invitation link to create their account and join your organization.
Can I import existing customer data?
Yes. ArborDash supports CSV import for bulk customer uploads. If you connect QuickBooks, your existing customer records will also sync automatically into the platform.
How does the weather feature work?
Enter your ZIP code in Settings, and 7-day weather forecasts with hourly detail will appear on your Schedule page. Wind speed and gust alerts help you make safe decisions about aerial work.
What browsers are supported?
ArborDash supports the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience.
How do I cancel my subscription?
Go to Settings > Billing > Cancel Subscription. You can cancel at any time with no penalties. You can also email [email protected] and we'll handle it for you.
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